What is ITIL?ITIL (IT Infrastructure Library) consists of 6 sets: Service Support; Service Delivery; Planning to Implement Service Management; ICT Infrastructure Management; Applications Management; The Business Perspective. Within these a variable number of very specific disciplies are described.ITIL consists of a series of books giving guidance on the provision...

Showing posts with label ICT. Show all posts
Showing posts with label ICT. Show all posts
Tuesday, May 13, 2008
What is ITIL?
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